FAQ's

☼ Where can I place an order?
→ You can place an order from any country; we ship worldwide.

☼ When I receive my order, will I receive a confirmation number?
→ Yes, you will receive an order confirmation email with an order number immediately after placing your order. If you do not receive it within 24 hours, please contact us.

☼ How long will it take for my items to arrive?
→ Delivery takes 3-5 business days.

☼ Who can I contact if I have a problem with my order?
→ All inquiries can be sent to our email address. We have a very attentive customer service team. We will ensure the problem is resolved as quickly as possible.

☼ How can I pay?
→ We accept all major credit cards: Visa, Mastercard, and PayPal.

☼ Is payment on this site secure?
→ You can be absolutely certain that all purchases made here are secure.

☼ If I enter my email address, will my details be sold?
→ We do not sell any information about our customers. Emails are only used to monitor and send newsletters about our promotions and discount codes.

☼ Can I modify or cancel my order after placing it?
→ Orders are processed quickly, but if you wish to make modifications or cancellations, please contact us within 24 hours. We will do our best to accommodate your request.

☼ Do you offer free shipping?
→ Yes, we always offer free shipping on all orders, no conditions.

☼ Can I track my order?
→ Yes, you will receive a tracking number via email once your order has been shipped. You can use it to track your package.

☼ What should I do if my order arrives damaged or incorrect?
→ If your order is damaged or incorrect, please contact us immediately with photos of the product and the damaged packaging. We will resolve the issue as soon as possible.

☼ What happens if I am not home at the time of delivery?
→ If you are not present at the time of delivery, the courier will try to deliver again at another time or leave you a notice with instructions to pick up the package.

☼ Do you offer discounts or special promotions?
→ Yes, we periodically offer discounts and special promotions. We recommend subscribing to our newsletter to receive updates on sales and offers.

☼ Can I change my shipping address after placing an order?
→ If you need to change the shipping address, please contact us as soon as possible. If the order has not been shipped yet, we will make the change for you.

☼ Are my personal details protected?
→ Yes, we take the security of your data very seriously. We use SSL encryption to protect sensitive information and will never share your data with unauthorized third parties.

☼ What should I do if I do not receive my order?
→ If you do not receive your order within the estimated time, please contact us. We will immediately check the shipping status and provide a solution.

☼ How can I request a refund?
→ If you wish to request a refund, please contact us within [insert days] days from receiving the product. Follow our return policy to complete the process.